Terms and Condition

This 'Terms and Conditions' document ("T&C") regulates the access and utilization of the 'Merashow Platform' by end users ("You/Your/User"). The term 'Merashow Platform' encompasses the internet and mobile website in.merashow.com, its mobile application, and any other methods of access periodically provided. The document outlines the terms governing the use of the platform and the services it provides.
The Merashow Platform is owned and operated by MeraShow Entertainment Private Limited, a company incorporated under the Companies Act, 2013, with its registered office at Mayur Complex Sinhgad College road, Pune-41, Maharashtra (hereinafter referred to as "Us/Our/We"). Through the Merashow Platform provides you with information regarding events organized by third-party entities, including but not limited to dates, venues, ticket pricing, and other event-related details. It also facilitates the sale of tickets for such events. However, when you purchase a ticket for any event, show, or content available on the Merashow Platform, you will be considered a customer of MeraShow for the purpose of these terms and conditions. You agree that for any issues or grievances under these terms and conditions, your recourse shall be solely to MeraShow.
Your utilization of the Merashow Platform and the associated services will be subject to these terms and conditions, along with any other relevant policies published on the Merashow Platform, including but not limited to the Privacy Policy. By using the Merashow Platform, whether for transactions or other purposes, you implicitly consent to the provisions outlined in these terms and conditions, as well as any other applicable policies. Merashow reserves the right to modify, add, or remove any part of these terms and conditions without prior written notice or intimation. It is your responsibility to periodically review these terms and conditions and all other relevant policies on the Merashow Platform for any updates. If you disagree with any revisions made by Merashow, you must cease further access and use of the Merashow Platform and its services. It is understood that discontinuing access and use will only render these terms and conditions inapplicable from the date of discontinuance onward; however, these terms and conditions will continue to apply to all instances of your prior use of the Merashow Platform and its services.
It is specified that the terms and conditions pertaining to an event, which Merashow facilitates for ticket sales through the Insider platform ("Event"), will be made available on the event page accessible on the Insider platform. Merashow presents this information on behalf of the organizer associated with the Event ("Event Organizer"). If any conflict arises between the Event-related terms and conditions and these T&C, the User acknowledges that the Event-related terms and conditions will take precedence and be binding on the User at all times.



PAYMENT METHODS

We accept Visa, MasterCard, Debit Cards, Net Banking and UPI through the integrated ticketing system available on the Merashow Platform. For certain events, we will also accept offline payment modes, including cash/cheques, only through authorized promoters whose details will be listed on the respective event pages. If you are purchasing tickets from anywhere outside of the Merashow Platform, including through any authorized promoters, it is entirely your responsibility to verify the genuineness of the source and authenticity of the ticket issued to you. For verification of purchased tickets, you can contact us at contact@merashow.com



PRICING, PROMOTIONS, PRODUCT ACCESSIBILITY, AND SEAT VERIFICATION

Merashow Platform functions as a ticketing service, facilitating the sale of tickets on behalf of Event Organisers, and therefore, it lacks control over ticket availability, offers, and pricing. Any offers announced by the Event Organiser apply only to tickets purchased after the offer announcement, not to those bought before. Upon completing the payment process, a confirmation page or email will be sent to you, which must be presented at the event venue for ticket redemption. If you don't receive a confirmation number after providing payment information, encounter an error message, or experience a service interruption, please contact our customer service department to verify whether the order has been placed. We aim to prevent any potential loss if you mistakenly assume that an order was not placed due to a lack of confirmation. During the ticket purchase process, there is a set limit on the number of tickets you can acquire



CANCELLATIONS, EXCHANGES AND REFUNDS

ANY TICKET PURCHASED THROUGH THE MERASHOW PLATFORM IS INTENDED STRICTLY FOR PERSONAL USE BY THE INDIVIDUAL TO WHOM THE TICKET IS ISSUED. TICKETS ARE NON-TRANSFERABLE AND CANNOT BE SOLD, ASSIGNED, OR TRANSFERRED TO ANY INDIVIDUAL WITHOUT PRIOR WRITTEN AND EXPRESS PERMISSION FROM THE EVENT ORGANIZER. ANY INDIVIDUAL FOUND EXPLOITING TICKETS FOR PERSONAL PROFIT OR COMMERCIAL PURPOSES WILL BE SUBJECT TO APPROPRIATE LEGAL ACTION, INCLUDING PROCEEDINGS RELATED TO BLACK MARKETING AND FINANCIAL & CRIMINAL FRAUD.

Contact Us

Email ID

contact@merashow.com


Phone Number

+91 81808 34253
+91 95292 23110
+91 70574 55569